The first thing they should do is to report the case to a local police station, where they will obtain a record of reporting. And they should apply for the certificate of reporting the loss of the passport at the Exit & Entry Administration Division of Chengdu Public Security Bureau.

To get the certificate, they need to submit the followings:

1. The receipt of reporting issued by the police station above mentioned;

2. A letter of identification to prove that the foreigner is working or traveling in Chengdu, which can be issued by the employer or the travel agency, etc;

3. A photocopy of the lost passport or a document to prove that the foreigner's nationality, such as the ID card, the driving license, etc;

4. A certificate of residence in Chengdu, such as a hotel card, the Registration Form of Temporary Residence, etc.

Foreigners should apply for a new passport at the embassies or consulates of their countries in China as soon as possible after the issuance of the certificate of reporting the loss of the passport, with which they can apply for a visa at Chengdu public security authorities.

Address of Chengdu Exit & Entry Service Center: #2 Renmin West Road, Qingyang District

Hours:

Monday-Friday, 09:00-12:00; 13:00-17:00

Saturday, 09:00-12:00; 13:00-16:00 (except national holidays)